Privacy Policy
Last updated: October 31, 2025
Contact Information
Synth Wave
Phone: +49 30 76903628
Email: info@synt-h-wave.com
Our Commitment to Your Privacy
At Synth Wave, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website and use our services. We are committed to transparency and ensuring you understand your rights regarding your personal data.
This policy applies to all information collected through our website, email communications, and any related services. By using our website, you consent to the data practices described in this policy.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- • Fill out contact forms or submit inquiries
- • Subscribe to our newsletter or updates
- • Request quotes or information about our services
- • Communicate with us via email or phone
This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- • IP address and geographic location
- • Browser type and version
- • Operating system and device information
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website or source that directed you to us
- • Date and time stamps of visits
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:
- • Remember your preferences and settings
- • Understand how you use our website and identify areas for improvement
- • Measure the effectiveness of our marketing campaigns
- • Provide personalized content and advertisements
For detailed information about our cookie usage, please visit our Cookie Policy.
Legal Basis for Processing
We process your personal data based on the following legal grounds: your explicit consent when you provide information voluntarily, contractual necessity when we need to fulfill our services, legitimate interests in operating and improving our business, and legal obligations when required by law. You have the right to withdraw consent or object to processing based on legitimate interests at any time.
How We Use Your Information
Service Delivery and Communication
We use your personal information to:
- • Respond to your inquiries and provide requested information
- • Deliver our game development services and support
- • Process and fulfill service requests or contracts
- • Send important updates about your projects or services
- • Provide customer support and technical assistance
Website Improvement and Analytics
We analyze collected data to:
- • Understand user behavior and preferences
- • Improve website functionality, content, and user experience
- • Identify and fix technical issues
- • Develop new features and services based on user needs
- • Monitor website performance and security
Marketing Communications
With your consent, we may use your information to:
- • Send newsletters, updates, and promotional materials
- • Share information about new services or features
- • Provide personalized content and recommendations
- • Invite you to events, webinars, or special offers
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Third-Party Sharing
We may share your information with trusted third parties in the following circumstances:
- • Service providers who help us operate our website and deliver services
- • Analytics and advertising partners to improve our services
- • Professional advisors such as lawyers and accountants
- • Law enforcement or regulatory bodies when legally required
We ensure all third parties respect the security of your data and treat it in accordance with applicable laws. We do not sell your personal information to third parties.
How We Protect Your Data
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
- • Secure socket layer technology for data transmission
- • Encryption of sensitive information at rest and in transit
- • Regular security assessments and updates
- • Access controls and authentication protocols
- • Employee training on data protection practices
Data Storage and Retention
Your personal data is stored securely on servers located within the European Union or in countries with adequate data protection standards. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Typical retention periods include: contact form submissions and inquiries are kept for three years, newsletter subscriptions until you unsubscribe, analytics data is anonymized after two years, and legal documents are retained as required by law.
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities within 72 hours of becoming aware of the breach, as required by GDPR. We will inform you of the nature of the breach, potential consequences, and measures being taken to address it.
Your Data Protection Rights
Under applicable data protection laws, including GDPR, you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you, along with information about how we process it.
Right to Rectification
You can request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the purposes it was collected.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format and have it transferred to another controller.
Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Restrict Processing
You can request restriction of processing your personal data in certain circumstances, such as when you contest its accuracy.
Right to Withdraw Consent
Where we rely on consent to process your data, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month, though this may be extended by two months for complex requests.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm when your data has been deleted.
Additional Information
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Supervisory Authority
If you believe we have not adequately addressed your concerns regarding the processing of your personal data, you have the right to lodge a complaint with your local data protection supervisory authority. For users in the European Union, you can find your supervisory authority through the European Data Protection Board website.
Questions About Your Privacy?
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please don't hesitate to reach out to us.
Contact Us